Our Happiness Guarantee

We want you and your baby to be totally thrilled with your Pipette products. If you're not happy with your purchase for any reason, opened or unopened products can be returned for a refund or a store credit for a full 60 days after you order.

Refunds

If you’re interested in a refund within 60 days, feel free to contact us so we can help you get started with your returns process. You will need to return the item(s) to us at your expense. Please include your packing slip in order for your return to be processed correctly. After you ship your product back and we receive and process your return, we'll refund the price of your items (excluding shipping charges or any customs, duties, or taxes that may have applied to your order). Please allow up to 4 weeks for a credit to appear on your statement.

* Please note: Customers may only receive one refund per month. Refunds are not applicable to store credit purchases.

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Customer Care Hours

Mon-Fri 8-5pm PT