I’ve been a loyal customer for over 5 years, which makes this especially disappointing to write. The new Pipette water resistant sunscreen leaves a noticeable white cast on my face that doesn’t blend well with my light brown skin tone. Instead of absorbing cleanly, it makes me look like I’m wearing the wrong shade of foundation - unnaturally pale and washed out.
It’s even worse on video calls for work. Under the glare of the camera, the cast becomes more obvious and distracting, which is frustrating for something I rely on daily.
I really appreciated your previous sunscreen formula, which didn’t leave any white cast and worked beautifully with my skin tone. I’d love to see that version come back, or at least an improvement to this one that makes it more inclusive and wearable.
I’m hoping you take this feedback seriously—because I’d like to keep being a customer, but this product just isn’t working for me.